Last updated: 29 July 2026
Kapital Finance Kenya ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loan application platform.
We collect information that you provide directly to us, including:
We use the information we collect to process loan applications, verify your identity, communicate with you about your application, comply with legal and regulatory obligations, prevent fraud, and improve our services.
We implement bank-grade 256-bit encryption, role-based access controls, and audited storage systems to protect your information. While we strive to protect your data, no method of transmission over the internet is 100% secure.
We may share your information with credit reference bureaus, regulatory authorities, our service providers (M-Pesa, SMS gateways), and law enforcement when required by law. We do not sell your personal information to third parties.
Under the Kenya Data Protection Act, 2019, you have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at hello@kapital.co.ke.
We use cookies and similar technologies to provide and improve our services. You can control cookies through your browser settings.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.
If you have any questions about this Privacy Policy, contact us at hello@kapital.co.ke or call +254 700 000 000.